How we built this practice
We started running leadership sessions in 2017 for a logistics company in Swansea that had grown from 30 people to 120 in eighteen months. Their managers were brilliant operators who had never been taught to manage other people. The first session was rough. People were guarded. By the second afternoon, two team leads who had barely spoken in months were co-designing a new shift-handover process on a whiteboard.
That pattern repeated. We discovered that when you give people a structured space to talk about how work actually flows, solutions appear quickly. The bottleneck is almost never knowledge. It is permission and practice.
Since then we have facilitated over sixty workshops for organisations ranging from NHS trusts to software consultancies to family-run manufacturers. The format adapts, the core method stays the same.
60+ workshops delivered since 2017